Cabinet Return Policy

Return Policy

Please check your order for accuracy and completeness as soon as your cabinets are received. In the event that you have mistakenly ordered product or changed your mind, provides a 30-Day Return Policy and will accept the return of your product. After your returned product has been received and inspected, credit for the product, less a 25% restocking fee, will be issued.

Customer Responsibilities

The customer is responsible for opening and inspecting the product as soon as possible. The customer is responsible for contacting Customer Service to request a Return or Replacement order. The customer will contract with a transport carrier, arrange for pickup up, and pay the cost of return shipping. After the cabinets have been received and inspected by, credit for product, less a 25% restocking fee, will be issued. Credit will not be issued for return shipping costs.

Return Order Procedures

Please contact Customer Service with any questions regarding after-sale orders:


Mon – Fri | 8am – 6pm (Central Time)

  • All Return & Replacement orders must be authorized by Customer Service
  • Product that has been installed is not eligible for return
  • Modified product (by or Installer) is not eligible for return
  • Designer Paint Collection cabinet colors are not eligible for return
  • All returned product must be in original packaging



Customer Service Hours (Central Time)

Mon-Fri: 8am-6pm

Design Hours (Central Time)

Mon-Thu 8am-8pm Fri 8am-7pm Sat 9am-5pm (Closed Sundays and Holidays)