What To Expect In Your Virtual Design Consultation
Social distancing, wearing face masks in public, and avoiding crowds altogether have become the norm over the past year to help reduce the chances of contracting COVID-19. Virtual events have also become commonplace. Folks are spending less time eating out and a lot more time cooking at home. As a result, they realize their kitchens could use some serious updating. Contractors and designers have been swamped with kitchen remodel projects, but certain steps must be taken to ensure everyone remains safe. A virtual design consultation is one of the best ways to begin the process safely and efficiently.
CliqStudios has always been a digital company, and we’ve been using online virtual design consultations for a few years now. Each of our kitchen designers is equipped with a webcam and screen sharing capabilities to help customers quickly and efficiently achieve their kitchen remodel and renovation goals. This virtual design process is much more efficient than email and text consultations, getting you the best kitchen design for your unique situation.
Our virtual design consultation is a four-step process using webcams and screen sharing from start to finish. Here’s what you can expect from the initial discovery meeting through to the checkout process.
1. Virtual Discovery Meeting
Throughout these virtual meetings, you and your designer will communicate using your webcams. The most important step in this first meeting is for you to give your designer a “virtual tour” of your entire kitchen using your webcam. Along with the dimensions you provide, this video tour will give your designer a unique look at any quirks or tricky angles in your kitchen.
Share everything that you like and dislike about your kitchen, all of your “wish list” items whether you think they’ll fit or not, as well as your must-haves and your like-to-haves.
Your designer will use this information to create the designs for your new and improved kitchen.
2. Initial Design Walkthrough
During this second meeting your designer will share their screen showing the designs they’ve created from the video tour and all other information you provided in the first meeting. Your designer will note any modifications or additions you request. If these changes are extensive, your designer will revise the initial design, and a second design walkthrough meeting will be scheduled.
Once the initial design is approved, the designer will finalize your finished design plan and schedule the final design meeting.
3. Final Design Walkthrough
In this meeting, your designer will share their screen showing your kitchen’s final design. They will address any questions or concerns you have. At this point, however, all the “kinks” will have been worked out and your design complete.
Once you approve of your new kitchen layout, your designer will verify that everything is correct and you have no unanswered questions. The designer will then gather everything together and send you a final design package, usually within 2-3 days. Once you receive that package, you can take a couple of days to look over your complete kitchen design. At this point, it’s important to verify that the kitchen dimensions are correct, especially the appliance measurements for fridge, oven/cooktop, dishwasher, etc. Appliance measurements must be precise.
4. Checkout Process Walkthrough
Once everything is a go, your designer will explain the next steps in the timeline: cabinet fabrication, painting or staining, and any other customizations. They will also let you know when to expect the shipping notification to be sent to you, usually in 4-6 weeks.
At this point, your designer will answer any installation or design questions you may have. All other questions about shipping or receiving, please reach out to a CliqStudios customer service representative, as your designer doesn’t have access to this information.
Benefits of Virtual Design Consultations
If you’re uncomfortable sharing webcam video or don’t have the technology to do so, you can send photos to your designer instead. Our designers are here to accommodate customers’ needs in any way possible. However, video webcam footage is the best way to get the best design results. Videos literally take the designers on a virtual tour of your kitchen so they can see that funky pipe, difficult angle, or awkward corner that they need to work around.
Webcams and screen sharing also allow you to develop a working relationship with your designer as they take you step-by-step through the process toward your new kitchen. Each of our designers is an experienced industry professional and are there to offer guidance and advice.
Although we’ve been using virtual design consultations, we recently upgraded this technology for the best experience in the industry.
Information is Power
Keep in mind that this is a two-way interaction. Bring as much information as possible to the meetings. Discuss your kitchen’s quirks and unique layout with your designer. Be honest and forthcoming, because the more information you give your designer, the better your final kitchen design. The webcam tour of your kitchen is a vital part of the process. This way your designer can see what you have and what will or won’t fit. Your designer will discuss the options that work for the space you have or the space you want.
Also, you should be realistic about your budget and needs. It helps if you know what you want up front to streamline the process and achieve the perfect result. Tell your designer what you have, don’t have, need and want. Their ultimate goal is to guide you to that perfect kitchen you’ve always wanted.