Cabinet Construction - FAQs

Q. Does Cliq Cabinetry^® contain any particleboard?

A. Cliq Cabinetry^® is constructed from solid oak, maple or cherry hardwoods and furniture grade plywood. There is no particleboard contained in our cabinetry box. Our plywood is also CARB2 compliant for restricted formaldehyde emissions.

Q. Are your cabinets Ready to Assemble (RTA) or are they pre-assembled?

A. Cliq Cabinetry is individually "built-to-order" and ship fully assembled, ready to install and are not manufactured to be RTA. All cabinetry is visually inspected and fully boxed to insure it arrives at your home in finished factory condition.

Q. Are the doors solid wood?

A. All doors, drawer fronts and frames are constructed from 3/4" solid oak, maple, birch, or cherry hardwood. Raised panel doors feature solid center panels except for painted product which has a solid MDF panel. Recessed panel doors feature hand selected veneer to eliminate "zebra stripe" with solid MDF panel.

Q. How are your drawers constructed?

A. Our cabinetry features 4-sided drawer boxes constructed from 5/8" thick solid hardwood featuring dovetail carpentry joints and a fully captured, 1/4" thick melamine-clad plywood floor. Drawers glide smoothly on FULL EXTENSION, steel, ball-bearing runners that provide easy access to the entire drawer and feature a "soft close" buffer. Please visit our Product Features page for complete cabinet construction details.

Q. How is the interior of the cabinet finished?

A. All cabinets feature a sanitary, wipe-clean natural maple melamine interior finish. There is no need for shelf paper or shelf liner material. Please visit our Product Features page for complete cabinet construction details.

Q. How can I be sure your cabinetry will stand up to my family's everyday wear and tear?

A. Cliq Studios cabinetry proudly displays the KCMA certification seal which means it complies with the rigorous standards set by the American National Standards Institute (ANSI) in cooperation with the Kitchen Cabinet Manufacturers Association (KCMA).

Q. What is tested to get KCMA certification?

A. Structural - 500 pound load bearing capacity

• Door and drawer open/close - 25,000 cycle
• Door open strength - 65 pound additional hanging weight
• Finish - stain resistance to mustard, catsup, alcohol, vinegar, and assorted household chemicals
• Finish - 24 hour detergent/water exposure

Learn more about KCMA testing procedures on www.kcma.org

Q. Is Cliq Cabinetry CARB2 certified?

A. Yes, all Cliq Cabinetry products are 100% in compliance with CARB Phase 1 & CARB Phase 2 defined guidelines of composite wood products. For more information on CARB2: www.arb.ca.gov/toxics/compwood/compwood.htm

Q. How are these cabinets constructed compared to the cabinetry at national Big Box Retailers?

A. The basic construction of our cabinetry is virtually the same. Our standard construction requires other manufacturers to charge upgrade prices to provide all plywood construction and in several cases soft close drawers. Please visit our Video Page to view CliqStudios.com Vs. The Big Box comparison video and complete construction details.

Q. Are these cabinets strong enough to support a granite top?

A. Our "all-plywood" construction insures the strength required to support granite, concrete or any other countertop material that you may select. No additional cabinet reinforcement is required.

Q. Will the cabinet shelves sag if loaded with heavy dishes or canned goods?

A. Our cabinetry shelves are 3/4" thick, cross-laminated plywood for maximum strength (15 lbs per square foot of load capacity). Wall shelves are supported on high strength metal rests. Wall shelves are fully adjustable. If overloaded it is more likely that shelve will fail before sagging.

Q. Are the base shelves the same construction as the wall shelves?

A. For the most part, yes. The only difference is that base cabinets do not have a ‘top’. Base cabinets have an I-beam construction that replaces a top in order to allow for countertop installation. Base cabinets also have 3/4" thick, full-depth base shelves double the storage capacity and are secured with locking shelf rests and are fully adjustable.

Q. Will the cabinet finish stand up to the cleaning products I use in my kitchen and bath?

A. Cliq Studios cabinetry's catalyzed varnish topcoat is specially formulated to protect wood from moisture and everyday household cleaners. Do not use any products on your cabinetry that you would also not use on any of your other home furniture. Product Care Guide

Q. Do your cabinets have "soft close" doors?

A. A Soft Door close feature is an upgrade option available with CliqStudios cabinets.

Q. How do I adjust the doors and drawers on my cabinetry?

A. Door and drawer adjustment is very simple and only requires a Phillips screwdriver. For more detailed instructions please view our Product Care Guide and please contact a customer service representative at 800-576-9730 for additional questions

Q. Why don't you include glass with the mullion doors?

A. There are numerous glass options available from local glass shops, home center or hardware store. Choose from glass offerings such as: seedy, frosted, raindrop, crinkle, and clear, depending on your décor.

Q. Do I need a finished panel for the exposed cabinet ends?

A. Yes. All Cliq Cabinetry have natural sealed plywood ends saving you money. Therefore exposed ends are required and will receive a FACTORY APPLIED finished veneer furniture flush skin. Your designer will also discuss additional cabinet end options to further customize your look

Q. How is the toe kick area finished?

A. All base and tall cabinets are constructed with a 1/2" natural sealed plywood integral toe kick for additional strength and durability. You will require a "Matching Toe Kick" to give your toe kick area a seamless finish. You may also finish the toe kick area with alternative materials such as ceramic tile or vinyl cove.

Design Service - FAQs

Q. Are there any hidden fees for the design service?

A. Our design service is 100% FREE with no hidden charges.

Q. How fast can I expect to get my design?

A. Depending on your home designers will complete your design within two-three business days once they have received all of the necessary measurements and information.

Q. How can I see a cabinet before I buy a complete kitchen?

A. Since we sell our cabinets factory-direct, we do not have dealers that we can send you to for product review. You can view how our cabinets are built in detail on our Construction Page. Free door sample(s) are available or a single cabinet from your quote list before ordering the rest of the cabinets.

Q. Who are your designers?

A. Our designers our industry trained and have been designing kitchens for an average of four years. All CliqStudios.com designers are committed to creating beautiful, functional kitchens that are true to your style and needs. Please visit our Design page for more information.

Ordering - FAQs

Q. Can I feel secure ordering cabinets over the internet?

A. Many people have concerns about ordering products online. We strive to make that process as easy as possible for all of our customers. We manufacture the highest quality products and stand behind them with a Lifetime Warranty. If you have any questions or concerns, please email our professional staff at info@cliqstudios.com or call 1-800-576-7930.

Q. What is "MSRP"?

A. Manufacturer's Suggested Retail Price is the amount that the manufacturer recommends dealers sell the product for.

Q. How can I see a cabinet before I buy a complete kitchen?

A. Since we sell our cabinets factory-direct, we do not have dealers that we can send you to for product review. You can order a door sample(s) or a single cabinet from your quote list before ordering the rest of the cabinets. That way, once you are satisfied with the quality, you will only have to order the rest of your cabinetry to complete your project. You can view how our cabinets are built in detail on our Construction Page.

Q. What if I need extra items or another cabinet?

A. You can order single items the same way you order other products. Additional shipping fees may apply.

Delivery - FAQs

Q. How do you ship your cabinetry?

A. Our Standard Free Delivery is shipped via individually contracted carriers. Your order will be shipped via semi-truck with a 53’ foot trailer with a lift gate. The order will be delivered to a location accessible by a pallet jack to the first secure, dry area (usually a garage), on the same level as the truck tires.

Q. How much will shipping/delivery cost?

A. For Standard Delivery there are no additional charges. If your order has special delivery requirements additional fees will apply. Click here for our Delivery Policy

Q. Why are there different delivery charges?

A. Some customers have unique delivery requirements such as they may live in very urban or rural area that does not accommodate our standard delivery. Examples would be that you live in a 5 story apartment building with limited truck access without an elevator. Or you live in a remote location that does not have driveway access. Both examples require a smaller truck and additional personnel to complete delivery. .

Q. How long will it take to receive my cabinets?

A. Cliq delivers nationally the time frame will depend on weather and your availability to receive the order. A good estimate is that it takes two (2) weeks to manufacture your cabinets and two (2) weeks to ship to your location.

Q. What is tailgate or curbside delivery?

A. For Standard Delivery there are no additional charges. If your order has special delivery requirements additional fees will apply. Click here for our Delivery Policy

Q. How will I know when my cabinetry will arrive?

A. The Customer Service department will email you when your cabinetry is shipped and provide the name of the carrier, the phone number, and the shipment number for your order. Delivery carrier will call to confirm delivery date and schedule within an eight (8) hour time window.

Q. What if my delivery includes damaged cabinets?

A. Please document the damage with the freight company upon delivery and notify us immediately by calling 800-576-7930. All damaged cabinets will be replaced under our Lifetime Limited Warranty. Click here for our Delivery Policy

Q. What if some of the items listed on the bill of lading are not part of the delivery?

A. Product verified as a shortage on the Bill of Lading will be delivered no charge with the freight prepaid. Shortage claims for missing cartons or hidden shortage claims must be made within 72 hours of delivery by calling 800-576-7930. Click here for our Delivery Policy

Care and Maintenance - FAQs

Q. How can I be sure your cabinets will stand up to my family's every day wear & tear?

A. Cliq Cabinetry proudly displays the KCMA certification seal which means it complies with the rigorous standards set by the American National Standards Institute (ANSI) in cooperation with the Kitchen Cabinet Manufacturers Association (KCMA).

Q. Will the cabinet shelves sag if loaded with heavy dishes or canned goods?

A. Our cabinetry shelves are 3/4" thick, cross-laminated plywood for maximum strength (15 lbs per square foot of load capacity). Wall shelves are supported on high strength metal rests. Wall shelves are fully adjustable.

Q. Will the cabinet finish stand up to the cleaning products I use in my kitchen and bath?

A. Cliq Cabinetry's catalyzed varnish topcoat is specially formulated to protect wood from moisture and everyday household cleaners. Do not use any products on your cabinetry that you would also not use on any of your other home furniture.

Q. How do I adjust the doors and drawers on my cabinetry?

A. Door and drawer adjustment is very simple and only requires a Phillips screwdriver.

Q. What if cabinetry is accidently scratched or dented during installation?

A. CliqStudios.com offers a touch-up kit that includes a fill-stick, touch-up pen and extra drawer bumpers for any minor repairs.

Q. What is the warranty period for Cliq Cabinetry?

A. Cliq Cabinetry carries a Lifetime Warranty. Please visit the Warranty page to view complete warranty details